Last Updated on February 10, 2017.
PLEASE CAREFULLY READ THE FOLLOWING TERMS OF SERVICE OF THE HONEST COMPANY, INC. AND ALL OF ITS SUBSIDIARIES, SUCCESSORS IN INTEREST AND ASSIGNS (COLLECTIVELY, “THE HONEST COMPANY”, “US”, “WE”) BEFORE USING: www.honest.com, all related websites, products, services and related mobile applications (the “Honest Services”), as well as www.alt12.com and all related websites, products, services and mobile applications, including Baby Bump, Pink Pad, Kidfolio and Baby Names (the “Alt12 Services”, together with the Honest Services, the “Site”). In order to enjoy all the benefits of the Site, you must register and become a member. You may visit the Site without registering. All users of this Site agree that access to and use of this Site is subject to the following terms and conditions and other applicable law.
You agree that by using this Site and registering for membership, you are at least 18 years of age if you are a resident of the United States or otherwise the age of majority in your jurisdiction of residence, or in the case of the Alt12 Services, at least 13 years of age, visiting under the supervision and consent of a parent or guardian, and legally able to enter into a contract.
It is your responsibility to review these Terms of Service periodically. We may revise these Terms of Service at any time without notice to you. If you do not agree to these terms and conditions, please do not use this Site.
We grant you a limited license to access and use the Site for your personal use, and to copy, distribute, transmit and print the content of this Site only to the extent that such copying, distribution and transmission is automatically done through your browser software incidentally to using the Site for your personal use, or as otherwise set forth below as it relates to the Alt12 Service. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings or descriptions; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or data gathering and extraction tools.
The Honest Company grants you a nonexclusive, nontransferable, revocable, limited license to view, download, copy and print content retrieved from the Alt12 Services only for your personal, noncommercial use, provided that you do not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on or in connection with the content.
Except as permitted above, this Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of The Honest Company. You may not use any meta tags or any other "hidden text" utilizing The Honest Company's name or trademarks without the express written consent of The Honest Company. Any unauthorized use terminates the permission or license granted by The Honest Company.
We reserve the right to change any information, features and functions of the Site without prior notice. We may refuse service, cancel orders, terminate accounts and/or deny access to any or all parts of this Site if you engage in any conduct or activities that we determine, in our sole discretion, violate these Terms of Service, our rights or the rights of any third party. Use of the site for any illegal or unauthorized purpose is strictly prohibited. We reserve the right to cancel orders due to suspected fraudulent activity in our sole discretion. The sale or linking of our products on or to any third party e-commerce site, marketplace or mobile application without our specific written consent is prohibited.
Your use of the Alt12 Services and the related licenses granted hereunder are conditioned upon you not doing any of the following in connection with using the Alt12 Services:
The Honest Company will have the right to investigate and prosecute violations of any of the above, including intellectual property rights infringement and security issues, to the fullest extent of the law. The Honest Company may involve and cooperate with law enforcement authorities in prosecuting users who violate the Terms of Service. You acknowledge that The Honest Company has no obligation to monitor your access to or use of the Alt12 Services or to review or edit any content you post or share to the Alt12 Services, but has the right to do so for the purpose of operating the Site, to ensure your compliance with the Terms of Service, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.
Your use of the Alt12 Services and the related licenses granted hereunder are also conditioned upon your strict adherence to the letter and spirit of the various applicable guidelines detailed on the Alt12 Services, including without limitation the guidelines for the BabyBump app available here, the guidelines for the Baby Names app available here, the guidelines for the Pink Pad app available here and the guidelines for the Kidfolio app available here. We may modify such guidelines in our sole discretion at any time. We reserve the right to terminate your account and access to the Alt12 Services if it is determined that you have violated any such applicable guidelines.
To register and become a member of our Site, complete the registration form by providing information such as your valid email address and creating a password to register your profile. You may also login or create an account using Facebook. If at any time you no longer want to access the Site via Facebook, please go to your Facebook permissions in your personal profile and edit your preferences. Facebook is considered a third party site per the definition outlined in this agreement.
Each time you use your password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with these Terms of Service and The Honest Company has no obligation to investigate the authorization or source of any such access or use of the Site.
As a registered member of the Alt12 Services in the United States, your email address and password can be used to log into the Honest Services.
YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING YOUR PASSWORD AND IDENTIFICATION WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING, WITHOUT LIMITATION, FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE.
You are solely responsible for protecting the security and confidentiality of your password and identification. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.
To cancel your Bundle subscription, you can do so online at any time (in your account settings) or call Honest Support at 1.888.862.8818 Monday - Friday 5AM - 5PM (Pacific).
As a registered member of the Site, we may send you emails promoting any special offer(s), including third party offers, as well as monthly newsletters, unless you opt-out at any time either in your account settings, by using unsubscribe buttons in emails you receive from us or by emailing us at email@example.com indicating that you would like to unsubscribe from marketing emails.
You may order a Trial or select and purchase a Bundle offered by The Honest Company, subject to the terms below
A Trial contains trial sizes of The Honest Company's products and allows you to try them before purchasing a full Bundle. Depending on your selection, your trial may contain (i) travel size Honest Shampoo & Body Wash, Honest Lotion, Honest Healing Balm, Multi-Surface Cleaner and Honest Hand Soap; (ii) or a handful of Honest Diapers & Wipes. Our Diapers and Essentials trials are free, but there is a shipping and handling fee of $5.95 USD.
When you receive your Trial, you begin a seven-day trial membership with The Honest Company. The date of receipt will be the date your Trial products are delivered, as determined by the tracking system of the shipping service used by The Honest Company.
IF YOU ENJOY THE PRODUCTS IN YOUR TRIAL AND DO NOT CANCEL YOUR SUBSCRIPTION WITHIN SEVEN DAYS, WE WILL AUTOMATICALLY SHIP YOU THE BUNDLE WHICH CORRESPONDS TO YOUR TRIAL AND CHARGE YOUR BANK OR CREDIT CARD ACCORDINGLY FOR THE BUNDLE PRICE AS WELL AS ANY APPLICABLE TAXES AND SHIPPING AND HANDLING FEES. Your Bundle shipments will continue automatically, every four weeks, as described below, until you cancel or change your Bundle subscription.
IF, AFTER RECEIVING YOUR TRIAL, YOU DO NOT WISH TO PURCHASE A FULL BUNDLE, PLEASE CALL HONEST SUPPORT AT 1.888.862.8818 (MONDAY - FRIDAY 5AM - 5PM PACIFIC) OR DO SO ONLINE IN YOUR ACCOUNT SETTINGS, WITHIN SEVEN DAYS TO CANCEL YOUR SUBSCRIPTION. YOU MAY CANCEL AT ANYTIME DURING THE TRIAL PERIOD WITHOUT OBLIGATION.
If you purchase either a Diapers Bundle, Essentials Bundle or Health & Wellness Bundle, you will receive a shipment every four weeks containing either (i) a one month's supply of Honest Diapers (supply amount based on average usage), (ii) an assortment of five personal care or cleaning products or (iii) a one month's supply of supplements from The Honest Company. If you purchase an Organic Infant Formula Bundle, you will receive a recurring shipment of four tubs or two tubs of Organic Premium Infant Formula or Sensitive Organic Infant Formula of your choosing every 3, 4, 5 or 6 weeks, based on your selection.
You may log into your account and customize your Bundle at any time. For the Diapers Bundle, you can select the diaper size and design and advance or delay the next month's shipment as you wish. For the Essentials Bundle, your trial kit will contain Honest Shampoo & Body Wash, Honest Face & Body Lotion, Honest Healing Balm, Multi-Surface Cleaner and Honest Hand Soap. After your trial kit, you can customize your Bundle each month by selecting any five products of the many offered as part of the Bundle. For the Health & Wellness Bundle, you can customize your Bundle each month by selecting any two products of those offered as part of the Bundle. For the Organic Infant Formula Bundle, you will receive four or two tubs of Organic Premium Infant Formula or Sensitive Organic Infant Formula of your choosing every 3, 4, 5 or 6 weeks, based on your selection, and may delay your next shipment as you wish.
If you do not update your selections for a particular month, we will send you the same shipment we sent the previous month, subject to availability.
IF YOU ARE PLACING AN ORDER AS PART OF ONE OF OUR SUBSCRIPTION BUNDLES, YOUR MEMBERSHIP IN THE PROGRAM WILL REMAIN IN EFFECT UNTIL IT IS CANCELLED BY YOU OR BY THE HONEST COMPANY. WE RESERVE THE RIGHT TO CANCEL YOUR BUNDLE SUBSCRIPTION AT ANY TIME.
We will charge your bank or credit card when we ship your first order. Four weeks after your initial order, you will be charged $79.95 USD (Diapers & Wipes Bundle), $35.95 USD (Essentials Bundle) or $35.95 USD (Health & Wellness Bundle), plus applicable taxes and shipping & handling (depending on your Bundle) every four weeks, until you choose to cancel or change the shipping frequency of your Bundle subscription. The Organic Infant Formula Bundle charge is $59.95 per 2-tub shipment or $110.95 per 4-tub shipment, every 3, 4, 5 or 6 weeks, plus applicable taxes and shipping and handling (if applicable), until you choose to cancel or change the shipping frequency of your Bundle subscription.
You may cancel your Bundle Subscription(s) at anytime. To cancel your Bundle subscription(s), you can do so online at any time (in your account settings) or by calling Honest Support at 1.888.862.8818 Monday - Friday 5AM - 5PM Pacific. Please note: Bundle subscriptions cannot be cancelled via email, Facebook or other forms of social media.
We accept the following bank or credit cards: Visa, MasterCard, American Express and Discover. For your convenience, we will save your bank or credit card information.
You may be charged local tax, if applicable. If your payment method is declined, we will attempt to process your charge until the transaction is approved. We and our third party payment service providers may request, and we may receive, updated credit card information from your credit card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided to us and our third-party payment service providers, we will update your account information accordingly, and will use such updated information to process payments for your future purchases and subscriptions. Your credit card issuer may give you the right to opt out of providing vendors and third-party payment service providers with your updated credit card information. If you wish to opt out of your credit card’s updating service, you should contact your credit card issuer.
We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement.
The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation, which may include postal service notification. We will replace products and credit your account at our discretion.
If you would like to exchange or return a product, please contact Honest Support at 1.888.862.8818. Most domestic returns can also be initiated online and are accepted within 365 days of you receiving the product. If you live in Alaska, Hawaii or Canada, you may return your order at your own expense with no restocking fee by calling 1.888.862.8818 or 1.310.857.3020 (Monday - Friday 5AM - 5PM Pacific).
If you would like to exchange your product for a different one, we'll happily accommodate you under our Good Faith exchange policy. Our team will immediately ship out the product you'd like and give you up to ten business days to return the product with which you were not satisfied. If you live in Alaska, Hawaii or Canada, exchanges are allowed with no restocking fee; however, you will be charged an additional shipping charge. (Please note: the return of the product subject to exchange will be at your own expense.)
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, CONDITIONS OR REPRESENTATIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
EXCEPT AS OTHERWISE SPECIFICALLY PROVIDED, THE SITE AND THE PRODUCTS OFFERED ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, UNLESS SPECIFICALLY SET FORTH OTHERWISE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE HONEST COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE HONEST COMPANY DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED OR THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE HONEST COMPANY DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE LIMITATION OF LIABILITY OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
THE HONEST COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE OR MATERIALS ON THE SITE, EVEN IF THE HONEST COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we have the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed and your bank or credit card charged. If your bank or credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your bank or credit card account in the amount of the charge.
The technology underlying the Site and the entire contents of the Site including, but not limited to, text, graphics, images, photographs, audio and video clips, digital downloads, data compilation or code is copyrighted under the United States, Canada and other copyright laws, and is the property of The Honest Company and protected by copyright and other intellectual property or proprietary rights. The work includes works that are licensed to The Honest Company. © 2011-2017. The Honest Company. All rights reserved.
All trademarks, service marks and trade names of The Honest Company on the Site are trademarks or registered trademarks of The Honest Company or their respective owners. Our trademarks may not be used in any manner for any purpose without our express written consent.
You agree to indemnify, defend and hold harmless The Honest Company, its officers, directors, employees, agents, licensors and suppliers from and against all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Service, or any activity related to use of the Site (including negligent or wrongful conduct) by you or any other person accessing the Site using your identification or password.
This Site may link to other websites operated by third parties. We have no control over these linked sites, each of which have separate privacy and data collection practices independent of The Honest Company. We are not responsible for and do not endorse or accept any responsibility for the availability, contents, products, services or use of any third party site, any website accessed from a third party site or any changes or updates to such sites. These linked sites are only for your convenience and therefore you access them at your own risk. You acknowledge that you bear all risks associated with access to and use of content provided on a third party site and agree that we are not responsible for any loss or damage you may incur from dealing with such a third party site. You should contact the site administrator for the applicable third party site if you have any concerns regarding such links or the content located on any such third party site.
We welcome your feedback and comments regarding our products and services. However, we cannot accept or consider creative ideas, suggestions or materials, and we ask that you not submit any creative ideas, suggestions or materials of any kind to us. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by The Honest Company's professional staff might seem to others to be similar to their own creative work. Accordingly, we ask that you not send us any original creative ideas, suggestions or materials of any kind, including show designs, photographs, drawings or original artwork. If you send us creative ideas, suggestions or materials of any kind despite our request not to do so (an "unsolicited submission"), you acknowledge and agree that we may treat the unsolicited submission to be non-confidential and non-proprietary in each instance and in all respects. All unsolicited submissions made by you shall be the sole property of The Honest Company and will not be acknowledged or returned.
From time to time, we may solicit creative ideas, suggestions or materials from users of our Site. If you at any time send, provide us with or post creative ideas, suggestions or any other materials in response to our request (each, a "requested submission"), you acknowledge and agree that we may treat the requested submission as non-confidential and non-proprietary in each instance and in all respects
Submissions may also be provided in the form of opinions and views posted to chat rooms, blogs, bulletin boards, or discussion forums by persons who use (“User”) the Site (“shared submission”, together with unsolicited submission and requested submission, “submissions”). You are responsible for all submissions you provide to the Site, and you represent that you have all necessary permission to submit, post and otherwise make available such submissions. The Honest Company makes no claims to ownership of shared submissions and you shall continue to retain all ownership rights in your shared submissions and the right to use your shared submissions as you see fit.
You agree that we have no obligation of confidence to you with respect to any submission and we shall not be liable to you in any way for any use or disclosure of any submission. We may use any submission without restriction for any purpose whatsoever, including, without limitation, reproduction, disclosure, transmission, publication, broadcast or posting, and you hereby irrevocably waive, release and give up any claim that any use of such submission violates any of your rights including, without limitation, copyrights, trademarks, moral rights, privacy rights, proprietary or other property rights, publicity rights or right to credit for the material or ideas.
You hereby irrevocably grant to us the right, but not the obligation, to reproduce, modify, adapt, publish, broadcast, license, perform, post, sell, translate, incorporate, create derivative works from, distribute and otherwise use the submission in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, without according you any compensation or credit. By submitting a submission to us, you represent that such submission is original to you and does not conflict with, violate or infringe upon the rights of any third parties including, without limitation, any intellectual property rights and rights of publicity and/or privacy.
You hereby acknowledge and agree that your relationship with us is not a confidential, fiduciary or other special relationship, and that your decision to make a submission does not place us in a position that is any different from the position held by members of the general public with regard to your submission. You understand and acknowledge that we have broad access to ideas, products designs and other materials related to our business, and that new ideas, products, designs and other materials are constantly submitted to us or being developed by our own employees. Many submissions that we receive or ideas, products, designs and materials that are independently developed by us may be competitive with, similar or identical to your submission. You acknowledge and agree that you will not be entitled to any compensation as a result of our use of any such similar or identical submission or independently developed ideas, products, designs or materials.
You acknowledge that, with respect to any claim you may have relating to or arising out of our actual or alleged exploitation or use of any submission you make, the damage, if any, caused thereby will not be irreparable or otherwise sufficient to entitle you to injunctive or other equitable relief or to in any way enjoin the production, distribution, exhibition or other exploitation of any production based on or allegedly based on your submission, and your rights and remedies in any such event shall be strictly limited to the right to recover damages, if any, in an action at law.
While The Honest Company strives to keep our content accurate, complete, and up-to-date, we cannot and do not guarantee or endorse, and are not responsible for, the accuracy, completeness, reliability or timeliness of any content, whether provided by The Honest Company or by Users. Any opinions, advice, statements or other information expressed or made available by Users or third parties, including but not limited to bloggers, are those of the respective User or other third party and not of The Honest Company. The Honest Company does not have any obligation to prescreen, edit, or remove any submissions provided by Users that are posted on or available through the Site.
THIS SITE DOES NOT PROVIDE MEDICAL OR OTHER LICENSED PROFESSIONAL ADVICE. NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE. THE SITE MATERIALS, SUCH AS TEXT, GRAPHICS, IMAGES, AND INFORMATION OBTAINED FROM THIS SITE ARE FOR INFORMATIONAL PURPOSES ONLY. THE SITE IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT OR OTHER PROFESSIONAL SERVICES OR ADVICE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF INFORMATION YOU HAVE OBTAINED THROUGH THIS SITE. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.
Your use of the Site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions.
If any current or future provision of these Terms of Service is found invalid, void or for any reason unenforceable, that provision is severable and does not affect the validity and enforceability of any remaining provision of these Terms.
These Terms of Service are applicable to you upon your accessing this Site. The provisions relating to Copyrights, Trademark, Warranty, Disclaimer, Limitation of Liability, Privacy, Submissions, Indemnification, Arbitration and Miscellaneous, shall survive any termination of these Terms of Service.
When you invite friends to register for an account at Honest.com, you will receive a $20 USD Referral Credit for each friend or family member who makes a qualified first purchase. Your friend or family member must be a new member of The Honest Company and Honest Beauty (this offer excludes returning or existing members) and live in a different household.
You will only receive a Referral Credit for your friend or family member's first qualified purchase if the purchase was a result of an invite from you via an authorized referral method. If your friend or family member does not click on the personal referral link in their invite email or other invite mechanism to accept your invitation, you may not receive a Referral Credit and we will have no liability to you because there is no discernible way to identify that the purchase resulted from your referral.
A qualified purchase is considered an Honest Shop purchase (a la carte purchase) or a subscription Bundle order, excluding purchases of Honest Gift Cards or Gift Bundles. Free Trial orders also do not count as a qualified purchase. There is no limit to the amount of Referral Credits you can earn and Referral Credits will accrue with every eligible friend or family member you refer. You can track your Referral Credits by visiting the Invites section in My Account on Honest.com.
If two people refer the same friend or family member, the member who sent the link that is used to create the new member's account will be considered the referring member, regardless of which link was sent to the new member first. There is a limit of one Referral Credit per new email address that is registered on Honest.com.
Referral Credits are valid for 12 months from issuance. Your Referral Credits are automatically applied to your purchases at checkout in the order in which they expire (i.e., first to expire will be applied first).
You can check the amount of Referral Credits you have earned and their associated expiration dates at any time by visiting the Invites section in My Account.
Referral Credits are issued to a single Honest.com account holder at our discretion and cannot be transferred between accounts or between users. Credits cannot be bartered, exchanged or sold.
Referral Credits are a promotional offer and are not a payment instruments. Referral Credits are issued without any exchange of money or value from you and you have no vested property right or interest in them.
Referral Credits have no cash value by themselves; they are only deemed to have a notional cash value of $20 if they are used in connection with an eligible purchase on our Site.
We reserve the right to limit or cancel your Referral Credits in our sole discretion if we determine that you have violated these Terms of Service, including through fraudulent or misleading referral activity (for example, by inviting fake people or individuals with whom you do not have a personal or family relationship to join The Honest Company, using false names, using multiple email accounts or email addresses, impersonating another person or otherwise providing false or misleading information to us) or if we terminate your account for any reason. You may also be liable for civil and/or criminal penalties under applicable law.
We reserve the right in our sole discretion at any time and without prior notice to you, to add to, remove or otherwise change the terms applicable to the issuance and use of Referral Credits. Such changes may include, without limitation, how you may earn and spend Referral Credits, how long Referral Credits last, minimum purchase amounts with which Referral Credits may be used and the lifetime maximum amount of Referral Credits that you may earn.
Gift cards are available in any denomination between $10.00-$500.00 USD. The amount of the gift card that you purchase will be charged to your bank or credit card upon your confirmation and submission of the order.
To make a purchase with an Honest gift card, the gift card holder must register an account with The Honest Company and must visit www.honest.com to redeem the gift card toward the purchase of eligible products from The Honest Company. Each purchase amount will be deducted from the gift card total credit balance until that balance equals zero. If an order exceeds the amount of total available credit on the gift card, the remaining balance must be paid with a bank and credit card.
Your Honest gift cards have no expiration date.
Gift cards cannot be used to purchase other Honest gift cards or gift bundles and they cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, unless otherwise required by law.
Gift card purchases cannot be refunded. Purchases of items from Honest.com can be returned pursuant to our return policies set forth in this policy and elsewhere.
We are not responsible if a gift card is misplaced, lost, stolen, destroyed or used without your permission, and we have no obligation to replace a gift card under such circumstances.
The Honest Company reserves the right to close member accounts and request alternative forms of payment if a fraudulently obtained gift card is redeemed and/or used to make purchases on the Honest.com website or mobile application.
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES OR CONDITIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
THE HONEST COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD.
For questions about Honest gift cards, please contact Honest Support Honest Support at 1.888.862.8818 Monday - Friday 5AM - 5PM (Pacific).
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